SHIPPING, RETURNS, & CANCELLATIONS

SHIPPING POLICY

Thank you so much for supporting my small business! Every package is packed with care and a touch of magic before heading your way.

Processing Time

All orders are handmade and carefully prepared. Please allow 3–5 business days for processing before your order ships.
During holidays or busy seasons, processing may take a little longer, but I’ll always keep you updated.

Shipping Rates & Delivery

Free Shipping: Orders $60 and over ship free anywhere in the U.S. (all 50 states).
Jewelry Orders $59.99 & Under: Flat rate of $5.00.
Orders $59.99 & Under with a Stuffy: Flat rate of $15.00 (stuffies are extra cuddly but also a bit bulkier to ship).
Standard shipping is through USPS Ground Advantage, which typically delivers within 2–5 business days once shipped.

Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow its journey.

Lost or Delayed Packages

Once a package is in the hands of USPS, I’m not responsible for delays, lost packages, or delivery errors. If your package seems delayed, please contact USPS directly with your tracking number. I’ll always do what I can to help on my end, too.

Damaged or Incorrect Orders

If your order arrives damaged or isn’t quite right, please reach out to me within 7 days of delivery so I can make it right.

RETURN & EXCHANGE POLICY

Each piece I create is lovingly handmade, one-of-a-kind, and crafted just for you. Because of the nature of my treasures—custom designs, jewelry, and hand-sculpted goodies—I do not accept returns or exchanges.

That said, I want every order to arrive as magical as intended:

If your item arrives damaged or there’s an error on my part, please reach out within 7 days of delivery. I’ll gladly work a little behind-the-scenes magic to make it right.

Please note that normal variations (such as slight differences in color, shape, or size) are part of the handmade charm and are not considered defects.

Thank you for understanding and supporting handmade artistry—it means the world!

CANCELLATION POLICY

FOR CHARM BAR BOOKING:

A $100 deposit is required at the time of booking to secure your Charm Bar experience. This deposit is non-refundable, as it covers preparation and holds your event date.

If you need to cancel your booking:

14 days or more before your event: You may transfer your deposit toward a new date (subject to availability).
Less than 14 days before your event: The deposit is forfeited, but any additional balance already paid will be refunded.
Day-of cancellations or no-shows: Unfortunately, no refunds will be given.

I know life happens! If something comes up, I’ll always do my best to work with you to reschedule your Charm Bar so you don’t miss out on the magic.